Privacy Policy

Effective Date: January 14, 2026

Welcome to Pallotta Jewelers! We are committed to protecting your privacy and handling your personal information responsibly and securely. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit pallotta.co, create an account, make purchases, sign up for communications, or interact with our services.

By using our website or services, you consent to the practices described in this policy. If you disagree, please do not use our site or provide any information.

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily give when you:

• Create an account or place an order
• Subscribe to newsletters/promotions
• Contact support
• Enter surveys/contests

Examples include:

• Name, email, phone number
• Billing/shipping addresses
• Payment information (processed securely via third-party gateways; we do not store full card details)
• Purchase history, preferences, and any communications

Automatically Collected Information

We collect:

• IP address, browser/device type, OS
• Usage data (pages viewed, time spent, referring URLs, clickstream)
• Via cookies, pixels, or similar technologies (see Cookies section)

2. How We Use Your Information

We use it to:

• Process/fulfill orders, payments, and shipping
• Communicate about orders, support, and updates
• Send marketing/promotional emails (with opt-out)
• Improve site, products, and services
• Prevent fraud/security issues
• Comply with legal obligations (e.g., taxes, subpoenas)

We limit collection and use to what is necessary for these purposes.

3. Sharing and Disclosure

We do not sell, rent, or trade personal information. We may share with:

• Service providers (e.g., Shopify for hosting/payments, carriers like USPS/FedEx, analytics tools) – bound by contracts to protect data and use only for our purposes.
• Legal requirements (court orders, law enforcement, to protect rights/safety).
• In mergers/acquisitions/sales of assets (with continued protections).

4. Cookies and Tracking Technologies

We use cookies and similar tools for functionality (e.g., cart, preferences), analytics, and (if applicable) personalized ads.

Essential cookies are required for site operation. You can manage preferences via our cookie consent banner or browser settings. For more, see our Cookie Policy if separate.

5. Data Security

We use reasonable safeguards (encryption, secure gateways, access controls) to protect data. However, no system is 100% secure. You must protect your account credentials. In case of a breach posing a real risk of significant harm, we will notify affected individuals and authorities as required by law.

6. Data Retention

We keep personal information only as long as necessary for the purposes collected, or to meet legal/tax obligations (typically [X] years post-last interaction; e.g., 7 years for financial records).

7. Your Rights and Choices

You may have rights depending on location:

• All users (PIPEDA principles): Access, correct, or delete your data; withdraw consent (may limit services); opt out of marketing.
• California (CCPA/CPRA): Access/know categories/sources/purposes; delete; opt-out of sale/sharing; limit sensitive data use; non-discrimination.
• Other (e.g., GDPR if applicable): Additional rights like portability, objection, restriction.

To exercise rights, email [email protected] with details. We verify identity and respond within legal timelines (e.g., 30-45 days).

Opt out of marketing via unsubscribe links or contact us.

8. Children's Privacy

Our services are not for those under 18 (the age of majority in many jurisdictions). We do not knowingly collect data from children. If discovered, we delete it promptly.

9. International Data Transfers

Data may be transferred to/processed in Canada, the US, or other countries (e.g., service providers). We use safeguards (e.g., Standard Contractual Clauses, contracts ensuring equivalent protection) and remain accountable under applicable laws like PIPEDA.

10. Changes to This Policy

We may update this policy. Changes posted here with a new effective date. Continued use = acceptance. Significant changes are notified via email or site notice.

11. Contact Us

Pallotta Jewelers

136 Winges Rd, Vaughan, Ontario, Canada

Email: [email protected]

Phone: (905) 851-2300

Hours: Monday-Friday, 9:00 AM - 5:00 PM EST

Thank you for shopping with Pallotta. We value your trust.

Pallotta Jewelers © 2026