Privacy Policy

Effective Date: January 1st, 2025  

Welcome to Pallotta! We are committed to safeguarding your privacy and ensuring your personal information is handled securely. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, make purchases, or interact with our services.  

By using our services, you agree to the terms of this policy.  

Information We Collect  

1. Personal Information

We collect personal information you voluntarily provide when you:  

- Create an account or make a purchase  

- Sign up for newsletters or promotions  

- Contact customer support  

- Participate in surveys or contests  

This includes:  

- Name, email address, phone number  

- Billing and shipping addresses  

- Payment details (e.g., credit card information, processed securely via third-party providers)  

- Purchase history and preferences  

2. Non-Personal Information  

We automatically collect certain data when you visit our website, including:  

- IP address, browser type, and operating system  

- Device information and referring URLs  

- Pages viewed, time spent, and clickstream data  

How We Use Your Information 

We use your information to:  

- Process and fulfill orders, including shipping and payment processing  

- Communicate with you about orders, updates, and customer support  

- Send promotional emails or newsletters (with opt-out options)  

- Improve our website, products, and services  

- Detect and prevent fraud or security threats  

- Comply with legal obligations (e.g., tax reporting, law enforcement requests) 

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with:  

- Trusted Service Providers: For payment processing, shipping, marketing, or analytics (e.g., Shopify, USPS). These providers are contractually obligated to protect your data.  

- Legal Authorities: If required by law, to protect our rights, or to respond to legal processes (e.g., subpoenas).  

- Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred, subject to the same privacy protections.  

Cookies and Tracking Technologies 

We use cookies and similar technologies (e.g., pixels, web beacons) to:  

- Enhance your browsing experience (e.g., remember preferences)  

- Analyze site traffic and performance  

- Deliver personalized ads (if applicable)  

You can manage cookie preferences via your browser settings or our cookie consent banner. Essential cookies required for site functionality cannot be disabled.  

Data Security 

We implement industry-standard measures to protect your information, including encryption, secure payment gateways, and access controls. However, no online transmission is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. 

Your Rights and Choices

Depending on your location (e.g., under GDPR, CCPA), you have the right to:  

- Access, update, or correct your personal information  

- Request deletion of your data (subject to legal obligations)  

- Opt-out of marketing communications (via email unsubscribe links)  

- Object to or restrict certain data processing  

- Request data portability (transfer to another entity)  

- Opt-out of targeted advertising or data sharing for analytics (where applicable)  

To exercise these rights, email us at [email protected]. We may verify your identity before processing requests.

Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we discover such data has been collected without parental consent, we will promptly delete it.  

International Data Transfers

If you are outside the U.S., your data may be transferred to and processed in the U.S. or other countries. We ensure compliance with applicable data protection laws (e.g., GDPR) for such transfers, using safeguards like Standard Contractual Clauses.  

Changes to This Privacy Policy

We may update this policy to reflect legal, operational, or technological changes. Significant updates will be posted on our website with a revised effective date. Your continued use of our services after changes constitute acceptance of the updated policy.  

Contact Us

For questions, concerns, or to exercise your rights, contact us at:  

Pallotta

Email: [email protected]  

Phone: 905.851.2300 

Hours: Monday-Friday, 9:00 AM - 5:00 PM EST  

Your Responsibilities

You are responsible for ensuring the accuracy and security of the information you provide. Pallotta is not liable for privacy issues arising from unauthorized access to your account or data shared with third parties.  

Thank you for trusting Pallotta with your information. We’re committed to providing a secure and seamless shopping experience.  

Pallotta © 2025